Fully Automated
We are a fully automated collection law firm, utilizing Commercial Legal Software (an automated collection software package). We have filed suit on tens of thousands of collection claims throughout Texas.

Legal procedures; agency tactics.
We strive to give each file individual attention. We combine legal procedures with the frequent telephone contact traditionally used by collection agencies. To increase the efficiency of our collectors, we use a predictive dialer. Our collectors use Accurint and other services to do their own skip tracing. By combining these procedures, we exert pressure on debtors to secure their cooperation and increase recoveries.

Automatic diarying and scoring.
Files are efficiently and promptly advanced through the legal system by being automatically diaried for pre-determined future events, such as demand letters, calls, and legal procedures. Most documents are automatically generated. We have the capability of scoring files to better assess whether initiating legal procedures would be cost effective.  

Post-judgment collection.
We routinely file abstracts of judgment, pull credit bureau reports, and do post-judgment discovery. We often file motions to compel and motions for sanctions if the debtor refuses to cooperate. Unlike agencies, we issue subpoenas to locate debtors and their asset information. All of these steps are automated and integrated into our diary system. Our office is equipped to access computerized county and state records and take video depositions for post-judgment asset discovery. In addition, when we obtain bank account information, we garnish bank accounts.

Regular and detailed reporting.
Regular reporting can be done monthly or weekly with the amount of detail specified by the client. We also have the capability to allow clients direct modem access to their file information, eliminating paper status reports entirely if they so desire.

Frequent disbursements to meet client needs.
Disbursements can be made as often as the client requires, on a monthly or weekly basis, or whenever a specified dollar amount is collected.

Electronic Data Interchange.
We can import file data directly from clients using one of 177 different EDI formats, including: AACA, NAN, Rothenberg (OSI), and Youvegotclaims. Contact us to discuss how we can communicate electronically.

EDI Link to Statewide Service.
We are electronically linked to the largest state-wide process server in Texas. Fast service of process plus constant monitoring capability equals higher Texas liquidations.

Collector Training.
All collectors are given an FDCPA exam prior to being hired. Only those collectors who pass are considered for firm collector positions. Collectors undergo further in-house training, as well as attending NARCA collector training programs, which include instruction on customer service, collection, and FDCPA. Collectors also receive training through telephone seminars given by the American Collector‘s Association.